Course Description

Pega Training Programme conducted by CloudWorks focuses more on the technical part than the theoretical.

We identify your requirement and provide the training classes accordingly.

The tailored course content covers all the aspects of PEGA. It helps you in developing the skills in your desired technology.

Self-paced gives you an extra advantage in learning with well-structured Pega training videos.

We provide Pega Certification Training helpful to gain the knowledge required to crack your certification exams.


✅Lifetime access✅Lifetime video access
✅Real-time case studies✅The project integrated into the Curriculum
✅24*7 Support from our team of administrators

Course Content


  • Introduction to Pega
  • Situational Layer Cake
  • How to navigate the pega platform
  • Application development studios
  • Roles on a pega platform

2.CASE MANAGEMENT: Designing a case life cycle

  • Case life cycle
  • How to design a case life cycle
  • How to update case status
  • How to add instructions to assignment

3. CASE MANAGEMENT: Setting a service level

  • Service level agreements
  • How to add SLA to assignment
  • How to add SLA to a case
  • How to add SLA throughout the case life cycle

4.CASE MANAGEMENT : Controlling the workflow

  • Optional actions
  • How to add Optional actions to a case
  • Skipping processes and stages
  • How to skip a process or stage in a workflow
  • Parallel processing
  • How to perform processes in parallel
  • Decision points
  • How to add decision points to a process

5. CASE MANAGEMENT: Routing work to users

  • Routing work
  • How to route work
  • How to configure custom routing
  • Case approval configuration
  • How to configure a single case approval
  • How to configure a cascading approval

6.CASE MANAGEMENT: Configure a case hierarchy

  • Introduction to Configure a case hierarchy
  • Rules and rule types
  • Rules and rule sets
  • Classes and class hierarchy
  • How to create arule
  • How to update a rule
  • How to reuse rules using inheritance
  • Case hierarchy
  • How to enforce dependency between casetypes
  • Adding a child case to case

7. DATA MODELLING : Adding fields to a case type

  • Introduction to adding fields to a casetype
  • Data elements in pega application
  • How to manage properties
  • How to reference a property
  • Defining properties
  • User views
  • Configuring user views

8.DATA MODELLING : Data in Memory

  • Introduction to Data in Memory
  • Data storage in memory
  • pyWorkpage
  • How to view clipboard data
  • How to use and set property values with the keyboard

9. Data Modelling : Manipulating case data

  • Introduction to setting values automatically
  • Data Transforms
  • How to set values with data transforms
  • How to set default property values
  • Data Transforms and super classing

10. DATA MODELLING : Calculating case values

  • Introduction to Calculating case values
  • Declarative processing
  • Declare expressions
  • How to set a property valuewith a declare expression
  • Forward and backward chaining

11.VALIDATION : Validating case Data

  • Introduction to Validating case Data
  • Methods of data validation
  • How to validate case data with controls
  • How to validate case data with validate rules
  • Validating a flow action rule with validation rule
  • How to use edit validate rules

12. INFORMATION EXCHANGE : Using the integration designer

  • How to visualize data using an integration designer

13. INFORMATION EXCHANGE: Creating data types

  • Application data processing using data types
  • How to create a locally sourced data type
  • How to configure a data source for an existing data type
  • How to create an externally sourced datatype

14. INFORMATION EXCHANGE: Managing data pages and views

  • Data views and data pages
  • How to access on demand data pages
  • How to configure data page sourcing options
  • How to save data with a datapage

15. USER INTERFACE: Customizing user view layout

  • Introduction to configuring a user form
  • Section rules
  • Guidelines for designing user views
  • How to configure a section
  • How to configure responsive Ui behavior

16. USER INTERFACE : Adding dynamic content to user views

  • Introduction to adding dynamic content to user views
  • Dynamic UI design
  • How to configure dynamic content
  • Event processing
  • How to configure event processing

17. USER INTERFACE: Styling an application

  • Introduction to styling an application
  • Styling application with skin
  • How to customize an application appearance with skin
  • Controlling application appearance with skin

18. Case Management : Sending Correspondence

  • Introduction to sending and configuring the correspondence
  • Case communications
  • Sending an email from a case
  • How to configure correspondence rules

19. Reporting : Creating business reports

  • Introduction to Creating business reports
  • The role of reports
  • Business and process reports
  • The report browser
  • How to create a report
  • How to organize report results
  • Creating a report

20. Reporting : optimizing report data

  • Data storage in pega applications
  • Property optimization
  • Optimizing properties for reporting

21.Application Development : Unit testing rules

  • Unit testing
  • How to unit test a rule
  • How to record a unit test for automated testing

22.Application Development : Delegating rules

  • Business Rule delegation
  • How to delegate rules to business user

23.Advanced Topics:

  • Decision Tables and decision trees
  • Integration(Services and connectors)
  • Activities
  • Packaging
  • Import/Export an application
  • Creating a product rule
  • Post and pre processing actions
  • Various shapes


❓ Do you offer any discount/offer?

✅ Yes, offers keep changing from time to time. You can chat with us or call our training coordinator for more details.

❓ Is there any demo video which I can watch before enrolling to the course?

✅ Yes, we have provided a Demo video section on each course page so that you can get a glimpse into the course you want to enroll.

❓ How soon after signing up would I get access to the learning content?

✅ Yes, we will provide access to all the learning materials after the complete payment for the course.

Course Information


Course Instructor

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